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Delayed Speech and Long dead spots

Article ID: 000103
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Delayed speech and dead spots are usually associated with latency, jitter, packet loss and packet discards.  These issues are related to conditions that can exist between the two endpoints of a transmission.  A VoIP connection has these transmissions occurring inbound and outbound, as a conversation is carried in both directions and these transmissions can take different paths across the Internet.  Typical broadband connections are asynchronous, meaning that they have more download than upload.  This can come into play, as the outbound audio, (the upload) can experience the need for more bandwidth, especially if other applications are using some of that bandwidth.  In many cases, these quality issues can result from a few identifiable causes, some of which could be congested points along the path.

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