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Firewall & NAT

Article ID: 000064
Rating: 5.0 / 5.0 (1 votes)
Views: 2593

If your computer is behind a firewall, certain ports must be open to allow your
VoIP Phone/Adaptor to communicate with our Servers.

The following range of ports are the required ports you need to open for various hardware VoIP Devices.
Please refer to your firewall instructions on how to acheive this.

Please note that these are the default settings for these devices. You can of course manually force the devices to use any range you want in order to restrict the open ports on your firewall. Please consult the relevant device documentation on how to do this.

 

Xten softphones

 

Port Type

Number

Service

UDP3478STUN SERVER COMMUNICATIONS
UDP5060/5061SIP COMMUNICATIONS (plus custom ports)
UDP5082SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP8000 - 8012 RTP,RTCP,VOICE

Two additional ports after 8001 are required for each additional line used.
For example, if using a second line, UDP ports 8002-3 will be used.

 

Lynksys Range of phones/Adaptors

 

Port Type

Number

Service

UDP53DNS PORT
UDP3478STUN SERVER COMMUNICATIONS
UDP5060/61SIP COMMUNICATIONS (plus custom ports)
UDP5082SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP10000-20000RTP,RTCP,VOICE

 

Sipura Range of phones

 

Port Type

Number

Service

UDP53DNS PORT
UDP3478STUN SERVER COMMUNICATIONS
UDP5060/61SIP COMMUNICATIONS (plus custom ports)
UDP5082SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP16384 -16482 RTP,RTCP,VOICE

 

SNOM Range of phones

Port Type

Number

Service

UDP53DNS PORT
UDP3478STUN SERVER COMMUNICATIONS
UDP5060/61SIP COMMUNICATIONS (plus custom ports)
UDP5082SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP49152 - 65534 RTP,RTCP,VOICE

Flexor 151 Adaptor

Port Type

Number

Service

UDP53DNS PORT
UDP3478STUN SERVER COMMUNICATIONS
UDP5060/61SIP COMMUNICATIONS (plus custom ports)
UDP5082SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP5100-5104 RTP,RTCP,VOICE

 

Grandstream Range of Products

Port Type

Number

Service

UDP53DNS PORT
UDP3478STUN SERVER COMMUNICATIONS
UDP5060-5066SIP COMMUNICATIONS (plus custom ports)
UDP5082SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP/TCP5004 RTP,RTCP,VOICE
UDP/TCP10000RTP,RTCP,VOICE

 

Cisco Products

 

Port Type

Number

Service

UDP53DNS PORT
UDP3478STUN SERVER COMMUNICATIONS
UDP5060/61SIP COMMUNICATIONS (plus custom ports)
UDP5082SIP COMMUNICATIONS (OUTBOUND PROXY)
UDP16384 to 32768 RTP,RTCP,VOICE

 

Asterisk servers

 

Port Type

Number

Service

UDP5060SIP COMMUNICATIONS
UDP4569IAX2 PROTOCOL
UDP5036IAX PROTOCOL
UDP10000-20000RTP MEDIA STREAM
UDP2727MEDIA GATEWAY CONTROL

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