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Home Network recommendation for VoIPZone

Article ID: 000108
Rating: 5.0 / 5.0 (3 votes)
Views: 1538

In some instances a phone will not boot up properly or loose registration. the following recommendations are to assist in getting your VoIPZone services restored at your home office:

Open the following ports in the firewall:
SIP UDP 5060 through 5085
RTP UDP 10000 Through 20000
DNS TCP/UDP 53
SNTP TCP/UDP 123

Also look through your router and find either SIP ALG(Application Layer Gateway) or SIP FixUp and make sure they are disabled.


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